DouglasConnect - Services

	Virtual Conferencing Deploy state-of-the-art Internet and teleconferencing technology to run a distance-based conference
	Event Management Let us take the headaches out of all the organisational and technical aspects of your conference, whether it be face-to-face, virtual or a blend of both.
	Communities We have leading expertise in the successful running of communities of practice and innovation networks. Use our advice to support you in making communities work for your business
	Collaboration Environments We work closely with solutions providers to provide collaboration environments that are cost-effective and produce results for your organisation.
	Knowledge Management We'll help you harness your organisation's greatest asset - its knowledge – to improve operational efficiency, enhance organisational agility and speed your rate of innovation
	eLearning We’ll help you set up an eLearning environment where you can provide online training materials and ongoing support through mentor-to-trainee and peer-to-peer discussion, presentation and Q&A facilities
	Consulting & Project Management Take advantage of our wide experience in these areas to analyse your requirements and find cost-effective solutions that are tailored to your needs. Maximise the success of your project through the expertise we can resource through our innovation networks.

	Virtual Conferencing Douglas Connect provides the expertise to organise, run, support, manage and record conferences and events over the Internet. We’ve been specialising in this area since 1995 and have learnt how to avoid the numerous pitfalls and deliver a successful project. We use a colayer-powered collaboration system that provides many features required for a successful virtual conference: registration facilities, e-commerce, presentation auditorium, online meetings, chat and discussion, exhibitor spaces, alerts via email and SMS, conference submissions management, moderation, online library and archives, and reporting and statistical analysis. We can also arrange phone-based teleconferencing and VOIP to enhance the group communications of your audience for both small group chats and large group presentations, question and answer sessions, etc. Douglas Connect acts both as the initiator of independent virtual conferences (eg. in Discovery Informatics, Knowledge Management in Pharma & Life Sciences, Nanotechnology, Combinatorial Chemistry, etc.), and as a provider of event management services for corporate clients and institutions. TOP

	Event Management The numerous logistic and organisational issues involved in running a comprehensive virtual conferencing event can seriously stress the resources of any company or institution. Douglas Connect’s Event Management services will relieve you of most of the headaches involved and ensure a smoothly-run and successful event. These services include registration administration, presenter and user support, rehearsals, on-site and off-site production and recording of lectures or presentations, as well as post-event editing services such as presentation/audio transcription or archiving. TOP

	Communities We have leading expertise in the running of communities of practice and virtual work environments. Take advantage of our skills in project management, knowledge processes, change management, and fostering communities to ensure you take the right steps towards success in projects creating new communities or supporting virtual teams. Our colayer-powered virtual community and virtual work solutions enable larger groups to form a community for ongoing communication, networking, news, messages and events, or for smaller groups to continuously communicate and interact on projects. Community solutions can be designed to have different sub-communities in which group members can collaborate and work together on specific issues or for specialised areas. Documents and media can be shared in context so that members can follow previous and ongoing activities much more easily than with traditional IT solutions. Meetings and discussions can be carried out in the context of relevant information as ideas, plans and results can be archived and embedded into the ongoing discussion threads. Members can get online support, orientation and training as needed. Our administration facilities enable controlled management of user privileges and the monitoring and support of community and sub-group activities. TOP

	Collaboration Environments Our activities focus on the intelligent use of collaboration environments for supporting knowledge transfer within a business and between its partners, for co-working and for supporting R&D teams developing innovation-based products and services. Areas of relevance include: Collaborative Knowledge Management - Embedding just-in-time knowledge into health product development - Effective planning and reaction to adverse market events - Data-sharing and analysis between remote team members - Management of multi-site, multi-organizational collaborative projects including data management in contract and outsourced R&D projects. - Applications of social software to collaboration Outsourcing & Partnering - Intelligent outsourcing of product development - Managing knowledge in partner situations - Intangible asset, knowledge and safety auditing in licensing decisions - Global outsourcing opportunities: present and near future - Expertise location inside and outside the organisation Electronic-based R&D Systems - Pros and cons of centralisation and localisation - Creativity and intuition, how do we best support novel ideas and innovating? - How do we make collaborative virtual work environments for R&D work? - Semantic Web: next generation web services for the life sciences - Usability and retrieval of electronic data Electronic Lab Notebooks - Managing the transition to mixed paper-electronic and electronic-only approaches - Best practice and Standard Operating Procedures for electronic record-keeping - Challenges, benefits and investment analysis from Case studies - Integration of laboratory data into the global knowledge environment - Effective classification and indexing of laboratory data Please contact us for an initial conversation and introduction on how we could assist you in the above collaboration areas. TOP

	eLearning Douglas Connect can work with you to create a solution for learners to receive online training, obtain mentoring and teacher support from a distance, discuss their experiences and problems with each other, etc. They can attend lectures and classes online, or post questions on materials. They can hold spontaneous and scheduled meetings with each other, either via chat or Voice-over-IP based facilities. Their progress can be monitored with assessment tests, and you have a vehicle to receive valuable feedback. Together with the KM Institute™ (International Knowledge Management Institute™), we will shortly be launching eLearning options and enhancements for their world class knowledge management training programs. TOP

	Consulting and Project Management Through our extensive experience in Web communications projects, we can provide strategic requirements analysis, specification, design, technical development, support and project management services to enhance the success of your communications project. TOP