We offer regular public courses for the areas of southern Germany, eastern France, northern Italy and all of Switzerland, and custom in-house training for companies who need several people to be trained simultaneously.

We also call on our specialist understanding of the pharmaceutical, life science and healthcare industries to offer KM training that focuses on the unique needs of these sectors.

KM Institute's knowledge management training programs are the de facto standard worldwide today because they focus on the practical application of KM techniques. KM Institute is also the only organisation offering a standard curriculum in the Americas, Asia, Australia, Middle East and Europe. This makes it invaluable to global organisations who can rest assured that their knowledge workers get the same training and resources, wherever they are located.

KM Institute is also known as the International Knowledge Management Institute, and is headed by Douglas Weidner, one of the pioneering KM practitioners, and the creator of this curriculum, which is now used extensively in government agencies, global non-profit organisations, and companies.

Certified Knowledge Manager (CKM™)
The Certified Knowledge Manager (CKM™) training program consists of a full 5-day learning workshop with instructor-led activities, dynamic interaction among students and the equivalent to eight day's further training with blended supporting learning materials, resources and activities available prior and after the workshop week. The CKM training has been used to train top managers from over 500 organisations worldwide since 2001.

The CKM certification is part of the requirement towards Masters CKM status, faculty status, etc.

Who should attend?
Managers and team leaders in a position to apply best knowledge management practices and initiatives in their organisation including senior and middle-management, knowledge managers, HR managers, IT professionals, MBAs, independent consultants, R&D managers, marketing and product managers.

Program Topics
KM Terms, Models, Metaphors, Knowledge Definitions and Attributes, Knowledge Episodes & Processes, KM Endgame, KM Theory and Models, KM Universe Model, KM Rationale & Case Studies, Interactive Knowledge Café, Full Life Cycle KM Methodology, KM Body of Knowledge (KMBOK™), Managing KM Initiatives, Strategy & Planning, Knowledge Audits and Mapping, Change Management Planning, KM Sciences, Business Taxonomies, Social Nets, Learning Theory, Complex Adaptive Systems, KM Metrics, Storytelling, Communities, Knowledge Repositories, Benchmarking, Collaborative Technologies, Personal KM, Knowledge Mapping Methodology, KM Initiative Planning & Management, KM Investment Analysis (ROI), Intellectual Capital, Innovation Techniques, Disruptive Technologies, KM Performance Measurement, KM Case Studies & Analysis.

Program news and announcements are posted on the Ferryman Blog located at http://barryhardy.blogs.com/theferryman/km_institute/
and on the KM Institute, Switzerland website:
http://www.kminstituteswitzerland.org/

Please download the brochure for the CKM program located at http://douglasconnect.com/files/KMTrainingBrochure.PDF for further details.

Workshops tailored to a group in your own organisation at a date and location of your choice may also be arranged on request.

Please contact Dr. Barry Hardy, +41 61 851 0170, barry.hardy [at] douglasconnect.com to discuss your specific requirements.